Privacy Policy
Our Commitment To Privacy
At thecraftspost.com, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information are provided as part of the order process.
3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
8. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by using the contact information available on our website.
11. Cookies
A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your browser settings if you wish to decline cookies. However, if you do so, you may not be able to fully experience the interactive features of our websites.
12. How We Use Information Collected
We may use the information we collect in the following ways:
- To complete transactions and process orders.
- To communicate with you about orders, products, services and promotional offers.
- To update our records and maintain your account with us.
- To identify your product and service preferences.
- To improve our merchandising and marketing, and to enhance our website and platform.
- To recommend products and services that might be of interest to you.
- To detect and protect against fraudulent transactions and abuse of our services.
13. Links to Other Websites
Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
14. Unsubscribe
If you no longer wish to receive marketing communications from us, you can let us know by using the contact information available on our website. Please be sure to provide us with your exact name and address, or the email address you used when you registered or made a purchase, so we can accurately remove your information.
15. Revisions to this Privacy Policy
Our company reserves the right to make changes to this privacy policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available after such modifications will constitute your: (a) acknowledgment of the modified policy; and (b) agreement to abide and be bound by that policy.
16. Your Rights
You have certain rights concerning your personal data, including the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing and the right to data portability. If you have provided consent, you have the right to withdraw it at any time. To exercise any of these rights, please contact us using the details on our website.
17. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us using the information provided on our website.